Policies
Privacy policy
Draft for review. Highlighted items need confirming, and a professional should check these policies before launch.
We collect only what we need to make, send and look after your order, and we never sell it.
Only what's needed
Name, contact, address, order, and your gift note.
Never sold
No data brokers. No advertising trackers.
Your card stays with Razorpay
We never see or store card numbers.
Your rights
See, correct, delete or withdraw consent at any time.
Who is responsible
[Registered business name] ("Ivari"), [Studio address line], [City, State PIN], India, is responsible for your personal data. Contact: hello@ivarisilver.com.
What we collect, and why
| What | Why | Basis |
|---|---|---|
| Name, email, phone, address | To process, ship and support your order | Needed to fulfil our contract with you |
| Gift note and recipient address | To write your note and deliver the gift | Contract |
| Order and payment status | Records, tax and fraud prevention | Legal obligation, legitimate interest |
| Email for our list | To tell you about new collections | Your consent (unsubscribe any time) |
| Messages you send us | To reply | Legitimate interest |
Who we share it with
Only with the services that help us run the shop, and only what each needs: Razorpay (payments), our courier (delivery), and Cloudflare (website hosting and security). Some of these providers process data outside India; they're bound to protect it.
Cookies & storage
One essential cookie remembers your chosen currency. Your browser's local storage keeps your bag and Care Finder choices on your own device. We don't use advertising or cross-site tracking cookies.
How long we keep it
Order records: 8 years, as required for tax. Mailing list: until you unsubscribe. Messages: up to 2 years.
Your rights
Under India's Digital Personal Data Protection Act, 2023 and, if you're in the EU or UK, the GDPR, you can ask to access, correct or erase your data, withdraw consent, object to processing, and complain to your data protection authority. Email hello@ivarisilver.com; we'll reply within 30 days. For complaints in India, our Grievance Officer is [Grievance Officer name].
Children
Our shop isn't directed at children under 18, and we don't knowingly collect their data.
Changes
If we change this policy, we'll update the date below.
Questions? Write to us, a real person answers. · Last updated [date]
Also: Returns, exchanges & refunds · Shipping & delivery · Terms & conditions